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culturehustle

help desk for Stuart Semple's culturehustle art materials project

Stuart Semple's CultureHustle Help Desk

Sure! The studio in England pack up your materials during the day ready to go out directly.
We use the most reliable tracked services which can offer a 2 day delivery, or a more economical tracked option where it can take 5 - 7 working days, if any packages are going over seas this can take longer depending on what you choose.
If things are taking longer than a week to 14 days, please check in and we can see if anything's gone wrong we can fix.
We can offer free shipping on orders over £85 too.

Tell me about your shipping?

Stuart Semple always recommends good quality soft synthetic brushes. Some of his favourites are Liquitex Freestyle, Pro-arte Sterling, Coltman or Cryla. 
When you are applying paint, always make sure the surface is primed with a gesso or sealant and then use thin layers to get a truley flat finish, especially for Black3.0 where you should build up the thin layers slowly and let them dry. The paints are super high quality and opaque so a little goes a very long way.

What are the best brushes to use? 

In general with paints, I would stick to 1-2 years as standard for acrylics. A lot will last longer but that's always a safe bet. 
● Powders and pigments should last for at least 5 years as long as they aren't in direct sunlight, and don't come into any contact with water. 
● For most metallics, a shelf life of a year is about average as the pigment can sink out (so do give them a shake), but again they usually do last quite a bit longer. 
● Diamond dust and glitters should have an infinite lifespan in their containers. Never ending sparkle for everyone!
● Rainbow Liquid will have a much shorter lifespan and it will really depend on how it is kept, but it should keep at least 6-9 months in the fridge.


What is the shelf life of Stuart's art materials?

Yes, we can check directly to see if your materials are being assembled and getting ready to go out, and to also check to see what is going on with any of the carriers and check your order number and and tracking details.

During December and January, the studio has had a few delays from the Royal Mail strikes and carrier overload - it's held up packages being able to go in and out! Some packages have also been held up during their journey.

The team are working hard to catch up and keep in touch with the couriers. If your package has been delayed please check in so we can make sure nothing has been missed!

 

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